FAQs

FREQUENTLY ASKED QUESTIONS

  1. What is your exchange policy for online purchases?

Please refer to our Exchange Policy.

  1. What is your return policy for online purchases?

Please refer to our Return Policy.

  1. How should I wash and maintain the products I buy from Inching India?

We recommend dry-cleaning for the first few times. After that, you can ensure your garments last by:

  • Washing them in cold water
  • Avoiding soaking them
  • Drying them in shade

We are confident your garments will remain in excellent condition if handled this way.

Note: Dark colours such as Indigo and Maroon may transfer colour for the first 4 to 5 washes. Kindly note before purchasing. Chanderi fabric and hand-dyed fabrics require dry-cleaning only.

  1. What are your Shipping Charges?
  • Free shipping for all prepaid domestic orders
  • Cash on Delivery available at an additional Rs. 49
  • Express Shipping available at an additional Rs. 550
  1. When can I expect my order to arrive?

We ship within 12-15 business days of your order via third-party logistics partners. More details on tracking your order can be found here.

  1. Do you ship internationally?

Happily! We ship worldwide. International shipping rates and timelines are calculated at checkout.