Refund policy
Unfortunately, due to our scale and the way we function, we do not offer exchange or return on international orders (outside of India) unless defective or incorrect product has been delivered.
In case a defective or incorrect product has arrived, a claim needs to be filed within 7 days from the date of delivery. Upon approval of the exchange, the purchased product can be exchanged for the same product of the same size.
Our customer care representatives will be happy to assist you through the process of filing your claim. You can contact them by email at support@inchingindia.com or via WhatsApp at +91 9878407190 from Monday to Saturday, 9:00AM to 6:00PM IST.
We are not liable for any exchanges/returns that we were not notified about first.